apartment building looking up at sky

Flexibility in Service Requests Management for CMMS

By | Maintenance Management | No Comments

Many companies still operate without a Computerized Maintenance Management System (CMMS) and rely on emails for handling the service requests. When such a company  deploys a CMMS, it is usually a big change for the users who need to abandon their email-based service requests and learn how to log on to a new system for submitting their service requests . Axxerion has an Integrated Workplace Management System (IWMS/CAFM) with extensive Maintenance Management capabilities. One area that I would like to highlight is the flexibility in handling service requests by accommodating different user approaches in submitting service requests and helping them…

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Business Meeting Signing a Contract

Computerized Property Management for Owners and Operators

By | Property Management | No Comments

As a property owner and operator, you want to have a good handle on critical areas such as: Profit and loss for each property and the whole portfolio Occupancy and leases Proper reporting to your investors as applicable A lot of property managers deploy different point solutions to computerize the different aspect of their operations with a number of different programs. This includes stand-alone space management, lease management, financials and accounting as well as project management.  There are also a lot of Excel files floating around for different purposes. While this approach helps in each of the automated area, these islands…

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Business Meeting

A property manager & space planner’s guide for setting up and using online floor plans

By | Maintenance Management, Property Management | No Comments

As a property manager/space planner you have perhaps experienced the need and importance of online floor plans for your day-to-day work. This capability has been available in some Integrated Workplace Management Systems (IWMS). However, there are issues with the traditional process of publishing drawings online in such systems. Overall, three groups of users would benefit from accessing the floor plans online. For property managers/space planners For employees For facility managers and service providers Every building starts with a set of drawings which are approved for construction by the planning organizations. When a construction is completed the final drawings are provides…

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3 employees reviewing blueprints on work site Color

Preventive Maintenance – a broader perspective

By | Maintenance Management | No Comments

Let’s explain this through a couple of examples. First let’s imagine that we have a rooftop chiller which needs to be maintained on a yearly basis. It will also need an overhaul every 3 years and needs to be replaced in 20 years. For the yearly maintenance a company might want to establish a rigorous maintenance program where all the steps are planned and processes are defined for such maintenance . We call this “procedural” preventive maintenance. In the case of major overhaul and replacement, the company may depend on the expertise of an outside contractor to analyze, propose and…

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Employees on site using a tablet

CMMS service ticket management for a diverse and spread out user community

By | Maintenance Management | No Comments

Axxerion provides processes for managing the above challenges as explained below. 1- Submitting service tickets through standard emails – Axxerion can integrate with the company’s standard email system for creating service tickets.  For example, the users can send a standard email to company mailbox such as: service@company.com (where company.com is your company’s domain) Axxerion monitors this mailbox and as soon as an email is received, it generates a service ticket and notifies the appropriate people to handle it.  The subject of the email becomes the subject of the service ticket and the body of the email is extracted and included…

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Business Contract

Managing Consultant Contracts – How to get a handle on it!

By | Contract Lifecycle Management | No Comments

Many companies use consultants for a variety of projects and tasks.  Consultants may be teams from the larger consulting companies all the way to individuals working as single-person consultants. The consulting work may be done on the premises or off site at the consultants offices or a combination of the two approaches.  While consultants play vital roles for many companies, traditionally they do pose their own set of unique issues and challenges for the finance, legal and human resources departments as explained below.  Taking advantage of some of the new contract lifecycle management technologies would help alleviate many of these…

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business meeting/brainstorming

Flexibility in Service Requests Management for CMMS

By | Maintenance Management | No Comments

Many companies still operate without a Computerized Maintenance Management System (CMMS) and rely on emails for handling the service requests. When such a company  deploys a CMMS, it is usually a big change for the users who need to abandon their email-based service requests and learn how to log on to a new system for submitting their service requests . Axxerion has an Integrated Workplace Management System (IWMS/CAFM) with extensive Maintenance Management capabilities. One area that I would like to highlight is the flexibility in handling service requests by accommodating different user approaches in submitting service requests and helping them…

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nearsighted classroom environment

Facilities Management Acronyms

By | Property Management | No Comments

People and organizations dealing with different aspects of the Facilities Management functions and developers of Facilities Management software and systems need to deal with many acronyms. Axxerion as integrated software for facilities management in multiple markets, has to deal with the facilities management acronyms in different languages. Below is a partial list of facilities management acronyms in the US market. Please give me your feedback and let me know of those that I might have left out. MMS (Maintenance Management System) CMMS (Computerized maintenance management system) MRO (Maintenance, Repairs & Operations) CLM (contract lifecycle management) PM (Project Manager) PM (also…

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female and male employees laughing at tablet

Project Management Software – Time Tracking and Payroll based on Prevailing Wages and/or Productivity

By | Maintenance Management | No Comments

Companies in the construction, manufacturing and research and development manage their projects using different tools and project management software with the goal of handling the multi-faceted nature of a typical project. A key element of a good project management software system is the management of the tasks, timelines and time reporting (timesheets). Time reporting is important for invoicing the clients appropriately, getting the project employees paid as well as ensuring compliance with the prevailing wage laws. Prevailing Wages based Time Tracking This is the most commonly used time tracking method. The tasks and milestones are defined and setup in a…

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