Online surveys

Being aware of what’s going on in the market, whether among your employees or within your group of customers, is not only a valuable and interesting asset, it is vital for you to be able to keep meeting the demands of your internal and external relationships with your products and/or services. This module simplifies such things as carrying out market research, identity research and satisfaction research. Your respondents will receive an email invitation and can access the online questionnaire with a simple click. This not only makes things easier for you, it also ensure as high a response rate as possible.

The survey module offers a variety of questions types: free text, straightforward choices, tables and multiple choice questions. In addition it offers several options to analyse results or to export them to other systems.

The module can be adapted to any group of users by configuring the access privileges to fields and functionalities. You will be able to specify your own procedures for the creation and editing of data using the workflow module. Functions specific to your organization can be added on request.

Key features:

  • Simple composition

    Online surveys can be put together very easily using sections, open questions, multiple choice questions and help texts. You can see the results in preview mode.
  • Email

    A selection of recipients can be made using the contact module. Each recipient receives a personalises email containing a link to the form. You can also create surveys for a general audience whose details are not stored in Axxerion. Each survey has a unique URL which you can specify. This URL can be included in an email or social media message or published on your website.
  • Submit online

    Clicking on the link in the email will open the survey in the web browser. You may include accompanying texts with the questions and even divide the survey over multiple pages.
  • Reminder

    After sending out the survey, you can send out reminders to all individuals and organization who have not yet responded. You can also add new people to the mailing list after sending out the survey and only send those people an invitation.
  • Quick evaluation

    An overview of the number of submitted forms as well as the filled in forms themselves can be viewed online. The frequencies and percentage scores of the answers are shown per question. Our built-in filtering options allow for quick searches based on answers, allowing quick reviews of forms containing a very positive or very negative reply to a certain question. Answers can also be exported to a CSV file, allowing for further analysis and charts to be drawn up in Excel, for example.
  • Customer satisfaction survey

    The survey module has been integrated with the reporting module. You will be able to send out a survey automatically once a report has been processed. This can be done for every report or for every tenth report.

Example of survey form:

Survey Form

To find out more about the extensive options available, please contact us.

Axxerion Foundation

As your organization evolves, Axxerion evolves with you

Easy to Use and Highly Configurable:

Work with your own terminology, easily remove unwanted fields or steps or add new ones when needed. Define your own business processes.

Comprehensive Security:

Role based logins to accommodate different types of users and contractors and their access rights.

Global search capability:

Easily and instantly search and find any facility information in the database.

Automatic Review and Approvals:

Easily and graphically define workflow and approval processes for any item in the system.

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